Frequently Asked Questions


Donor FAQs

Network Leader FAQs


Nonprofit FAQ


Q. What is #ILGiveCommunity?

#ILGive Community is a 24-hour online fundraising event that empowers individuals to create change in their communities by supporting local nonprofits throughout Illinois.#ILGive Community is an opportunity to raise critical funds for your organization, increase awareness of your cause, bring new donors into your donor file, and expose a new audience to your mission. #ILGive (pronounced “I’ll Give”) is an initiative of Forefront. Forefront is the nation’s only statewide membership association that serves both nonprofits and grantmakers, as well as public agencies, advisors, and sector allies. We provide education, advocacy, thought leadership, and facilitate collective action around issues that are important to our Members and to our sector.

Learn more about Forefront at myforefront.org.



Q. When is #ILGiveCommunity Day?

#ILGiveCommunity starts on May 3rd at 12AM and ends May 3rd at 11:59PM.


Q. When can I begin accepting donations?

The donate button on your profile page will be active beginning on Thursday, May 3 at 12AM.


Q. Is my organization eligible to participate?

Organizations that are verified 501(c)(3) charitable nonprofits that are headquartered or provide services in Illinois. Additionally, your organization is required to be registered with the Illinois Attorney General. If you have not done so yet, please the Illinois Attorney General’s website to get registered.


Q. Why should my organization participate?

#ILGiveCommunity is a great way to boost your organization’s fundraising efforts. The campaign provides eligible nonprofits the opportunity to reach potential new donors and provides the type of visibility that only a state-wide effort of this type can generate - especially during a slow period on the fundraising calendar. To make the most of these efforts your organization should ensure that your profile is on the site well ahead of #ILGive Day and is custom-branded to tell your story.


Q. How can my nonprofit participate?

Search for your organization by name or EIN here. If you do not see your organization listed, you will have the opportunity to create your organization’s profile. You can check out the support articles to walk you through the process, or you can email info@ilgive.com for more information.


Q. How much does it cost?

To participate in #ILGiveCommunity, there will be a 5% platform fee for all online donations.

To maintain a profile on the GiveGab platform year round, GiveGab retains a 5% campaign management fee from all donations, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + 30¢ for all major credit cards on a per transaction basis. Donors are given the option to cover the fees and over 70% of them do. If they cover the processing fees, 100% of their online charitable gift will go to your organization.


Q. Who is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.

Forefront loves working with GiveGab because they offer our nonprofits incredible support and the latest technology in online giving. The donation flow is efficient and beautiful, mobile- friendly and secure.



Q. What is the deadline to ensure my participation in #ILGiveCommunity?

The deadline to register for #ILGiveCommunity is April 12. Register now. To gain the benefit from the tools available, make sure your volunteers are engaged in #ILGiveCommunity, and to reach new donors, register today and start promoting #ILGiveCommunity as soon as possible. Your profile on GiveGab is available 365 days a year for fundraising and volunteer management.


Q. How can my organization be successful in raising funds on

#ILGiveCommunity?


After working with hundreds of nonprofits across the state we have seen many paths to success, but here are the most successful strategies:

1. Engage your staff and board 6-12 weeks ahead of the campaign. The most successful nonprofit have 100% donations from their board members.

2. Announce your campaign publicly 2-4 weeks ahead of the giving day.

3. Recruit at least 3 Peer to Peer Fundraiser to raise funds on your behalf! Studies have shown that nonprofits who leverage peer to peer fundraisers raise an average of $1,500 more than those organizations who do not. Not only is it a great way to get your supporters involved in a different way, but it is also another way to steward and make your supports feel included in your #ILGiveCommunity efforts. Be sure to point them to the fundraisers toolkit for their own set of resources!

4. Set a specific goal for the amount you’d like to raise on #ILGiveCommunity.

5. Post at least 10 social media messages and use the #ILGiveCommunity hashtag.

After you register for #ILGive Community, you’ll begin getting a weekly email series that will guide you through the process of participating with #ILGiveCommunity successfully. You should also check out our resources and best practices in the Nonprofit Toolkit and attend the webinars (many are available on-demand).



Q. Can more than one person claim admin access on our organization’s page?

Yes, pending approval from existing administrators. All administrators will need to create profiles on GiveGab. Every person who has administrative access will receive emails about updates to their page.


Q. How much of the donation will go to our organization?

GiveGab retains a 5% campaign management fee from all donations, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + 30¢ for all major credit cards (3.5% + 30¢ for American Express) on a per transaction basis. Donors are given the option to cover the fees and if they do,100% of their charitable gift will go to your organization. We're happy to report that donors choose to cover these fees on average 70% of the time!

100% of all donations are tax-deductible for the donor. All donations will be officially receipted for tax purposes by GiveGab.


Q. When will we receive the donated funds?

Organizations will receive all donations, less any uncovered processing fees, within 36-48 hours via direct deposit as long as bank routing and account information has been verified. GiveGab uses a PCI Level I compliant payment service, Stripe, to ensure that all financial data is secure.


Q. Will our nonprofit receive donor contact information? How?

All organizations that participate in #ILGiveCommunity will be able to access and download a .CSV of their donations via their administrative dashboard on GiveGab. The report is updated in real-time and will include the donation payout date for bank account reconciliation, donation information (including a breakdown of the fees), and the donors’ names and contact information. Click here to download a sample donation report.